Privacy Policy
Updated October 18, 2026
Information we collect
We collect your name, email address, phone number, rental details, party size, optional “How did you hear about us?” response, and rental agreement acceptance with its time and text version. We retain booking and payment references, amounts, and advertising campaign information from links, such as campaign source, medium and name. Where permitted, this includes Google and Meta click identifiers (gclid and fbclid).
How we use and share information
We use booking information to reserve equipment, process payments, send confirmation emails, arrange date changes, provide support and keep business records. Stripe receives the payment and billing information needed to process your payment and sales tax. Our website hosting and email delivery providers process information needed to run the service. Booking details are accessible to the business owner. We do not send your booking email or phone number to advertising platforms for customer matching.
Meta and Google advertising pixels and cookies
We use, when configured and legally permitted, Meta and Google advertising pixels and cookies to measure ad effectiveness and help optimize advertising. These tools may receive page visits, checkout starts, successful purchases, purchase amounts in USD, device/browser information and advertising click identifiers. Meta and Google may process this data under their own policies. Advertising tags are not currently activated in this preview.
See Meta’s Privacy Policy and Google’s advertising privacy information.
Advertising choices
Ad clicks and impressions can be counted by advertising platforms regardless of this website’s tracking. Without a consent banner, our website blocks advertising tags, events and click-ID capture in consent-required or unresolved regions, including the EEA, UK, Switzerland and Canada. Ordinary tracking elsewhere respects saved refusals, Global Privacy Control and Do Not Track signals. Campaign source labels may be kept without advertising click IDs. We retain your refusal time and notice version locally; booking records include the applicable advertising choice and region at checkout. Accepting rental terms is not advertising consent.
You can disable website advertising tracking on this browser below. This takes effect immediately, including in other open tabs. You can also block cookies in your browser or contact us about privacy or advertising choices. This does not stop essential payment or booking services.
Retention and security
We keep booking, payment and agreement records for business, safety and legal obligations, and limit access to authorized people. Campaign information is kept for the browsing session and, when attached to a booking, with that booking. We use reasonable safeguards, but no online service can guarantee absolute security. Contact us to request access, correction or deletion, subject to records we must retain.
Children and changes
Adults must make bookings for minors. We do not knowingly collect online bookings directly from children under 13. Contact us if a child has provided information. We may update this policy and will show its current revision date here.
Contact us
River City Paddle Board and Bike Rental
1445 Garden Hwy, Sacramento, CA 95833
info@bikenboards.com · (916) 719-3587